Energy Services

Delivering steam, hot water & process heat solutions

The market for utility-scale steam, hot water and process heat has been in desperate need of a solution that can deliver capital upgrades and fuel solutions that are reliable and economical.

We deliver that solution!

  • Regain control of rising energy costs through broader fuel options
  • Lower your total cost of ownership through a tailored solution
  • Turnkey solutions for new or upgraded systems
  • Expert team and attention to outcomes


Scroll down and read through our information or jump to the section of interest by clicking on the links below.

Image: JohnThompson Boiler System

Defining the problem

Businesses reliant on steam, hot water and process heat generation have been suffering terribly from skyrocketing gas prices and a shortage of efficient alternative fuels, resulting in an energy affordability and reliability crisis.

Since 2016, the gas price has jumped 225%, hurting business and threatening jobs
Source: AER

These conditions are impacting the viability of many businesses. It also means ageing infrastructure is not being replaced as firms are reluctant to outlay capital on new equipment without long term access to viable fuel alternatives.

Are rising energy costs erroding your bottom line?

ECT solves the problem of fuel price volatility, fuel reliability and capital outlay concerns allowing your business to focus on their core business while we take care of their utility energy needs.

Delivering Practical Solutions

To help combat the rising gas price and address a poorly serviced boiler market we provide the following:

  • Solid fuel sales
  • Boiler operations and maintenance
  • New boiler systems
  • New equipment finance
  • Bespoke turnkey solutions

How we can deliver up to 15% savings

To do this, we start by carefully assessing your energy needs, then design a multi-feedstock solution that provides fuel flexibility, reliability and affordability.

An understanding Total Cost of Ownership is crucial to achieving cost savings.

The majority of the total cost of owning a boiler system is fuel. And in a market where wholesale gas prices have risen 225% in just a few years, this is the most important consideration when scoping a new system or seeking to improve an existing system.

Source: Sustainability Victoria BEST PRACTICE GUIDE – Energy Efficiency: Steam, Hot Water and Process Heating Systems

Next, we structure a compliant (AS2593) operations and maintenance service package which can include fully outsourced operations to us or training your own staff.

Finally, we incorporate the finance of a new boiler system into your monthly bill, removing the need for an upfront capital outlay. The equipment is paid off over an agreed term then transferred to you.

Slash Energy Costs. Ditch the gas!

If you have a gas-fired boiler or are thinking about buying a gas-fired boiler, think again.

The key to achieving this reduction in the total cost of ownership is to ditch operationally expensive gas-fired systems in favour of a multi-feed boiler system that provides fuel flexibility.

We recommend and provide quality JohnThompson muti-feedstock boiler systems capable of consuming biomass and Coldry, providing fuel flexibility, reliability and affordability.

Why choose ECT Steam Services?

  • An integrated approach to steam, hot water and process heat production
  • Installation of new multi-feedstock solid-fuel biomass boilers
  • Operations & Maintenance of New and Old Boiler Systems

An integrated approach to steam, hot water and process heat production

  • Optimisation of fuel mix
  • Maximise efficiency
  • Multi-feedstock flexibility
  • Inbuilt fuel security
  • Reduce CO2 emissions
  • Reduce costs
  • Reduce business disruption

Installation of new multi-feedstock solid-fuel biomass boilers

Replacement of ageing or operationally expensive steam systems:

  • Improved efficiency
  • Lower running costs üBetter environmental outcomes
  • Design and construction

Parallel installations with expensive Natural Gas or LPG systems:

  • Improved energy security
  • Reduced business disruption
  • Lower overall running costs

Operations & Maintenance of New and Old Boiler Systems

  • Controlling costs
  • Ensuring compliance
  • Fuel supply chain management

Who are our customers?

Our customers are businesses that depend on steam, hot-water or process heat as part of their operations.

Typically these utility heat systems are critical to the operations, running continuously in support of the core business. Boiler systems are also typically not core to the skill set of the business and represent one of the largest costs behind labour, often higher than electricity.

Customers include:

  • Brick and tile manufacturers
  • Meat processors
  • Dairy food manufacturers
  • Construction timber mills ….to name but a few.

If you’re looking to set up a new boiler operation or replace an old one, and want to save up to 15%, drop us a line

About steam, hot water and process heating

Steam, hot water and process heating are critical inputs for many industries. They are intended to provide convenient, reliable and cost-effective energy essential to business processes.

Being such an indispensable part of a business requires these systems be run at their optimum efficiency, providing the best performance, safety and energy efficiency possible.

The cost of fuel consumption in a steam system accounts for most of the lifetime cost of ownership. It makes good business sense, therefore, to run an energy-efficient system and to ensure a thorough total cost of ownership analysis when deciding whether to upgrade existing or invest in new plant.

The benefit of investing in a new boiler system with multi-feedstock capability is the ability to substitute Coldry solid fuel for expensive natural gas or LPG, significantly lowering the lifetime cost of ownership.

New equipment requires a substantial capital outlay to realise the fuel cost savings over time, so we’ve partnered with finance firm BE Power to deliver a zero upfront cost solution for new systems and upgrades, factored into one monthly contract fee that aims to deliver savings of 15% per annum or more on business as usual.

About the solid fuel market

The industrial energy market is defined by the price and availability of appropriate energy sources.

Until 2014, brown coal briquettes dominated our local solid fuel market here in Victoria, followed by gas and biomass. The closure of the Morwell brown coal briquette plant in 2014 saw many businesses switch to gas and biomass. Unfortunately, the price of gas has since doubled or tripled for many companies.

Availability of biomass is variable, reducing the reliability of supply in the face of increased demand. Quality is also an issue as biomass typically has a lower energy density, and its ash contains elements that foul boiler systems, resulting in lower efficiency and increased downtime for maintenance.

Our own Coldry solid fuel is an ideal option for businesses requiring large volumes of process heat.

Further, Coldry doesn’t conflict with the Victorian government’s renewable energy target, as neither wind nor solar are suitable for generating reliable, affordable process heat to such industries.

In this respect, we’re competing directly with the availability and prices of natural gas and biomass alternatives, which given the current supply-demand profile, look like remaining high and possibly escalating, well into the future.

Beyond supplying energy-intensive industries such as agriculture, we see the potential to grow our Coldry capacity in Victoria over time to support several potentially high-value applications, including:

  • High-efficiency, low-emission (HELE) power generation to deliver reliable, affordable electricity
  • Hydrogen production
  • Upgraded coal products such as activated carbon, PCI (pulverised coal injection) coal, and hydrocarbon liquids and gases.
  • Integration with ‘Waste to energy’ solutions that require a stable baseload fuel source.

These higher-value applications can generate jobs and improve productivity while reducing the emissions intensity of Victoria’s world-class brown coal resource.

Coldry: the ideal solid fuel

Coldry is a lower cost, lower emission, brown coal-based solid fuel with high energy and volatile rating.

Coldry performs well as a high performance standalone solid fuel or in a blend to improve the efficiency of other biomass fuels such as woodchip, pyrethrum, sawdust, crop stubble and bagasse.

Coldry can also be infused with anti-fouling agents to counteract some of the boiler performance issues experienced when using certain biomass feedstock (like pyrethrum, crop stubble and bagasse).

Coldry can be tailored specifically to suit the application, from highly dense briquettes to our higher-porosity ‘baseline’ pellet. The ability to expend as little energy as required to produce the right product for the application results in cost savings. This benefit is passed on to the customer in the form of improved fuel combustion, increased boiler efficiency and lower total cost of ownership.

Coldry is sourced from local, abundant brown coal supplies and features a consistent specification. Supply agreements in place with Energy Australia (Yallourn) and Maddingley Brown Coal (Bacchus Marsh) ensure long-term access to supply.